Creator introduction & troubleshooting
Understand the guided introduction, its completion requirements and temporarily restricted controls, then use a practical checklist to describe problems precisely.
In this article
Start, resume or restart the introduction
The introduction belongs to the prepared Creator Days.
Your first visit to the scenario selection offers an introduction. Start it to choose a scene. The small loop is the simplest starting point, although the introduction also works in the other prepared scenes. You do not need to complete a personal delivery day first.
Progress is stored locally. An unfinished introduction can resume on a later visit. Around the vehicle and shared-shot exercises, it may return to vehicle selection so a newly opened scene does not depend on an old subject or shot that no longer applies.
The scenario-list action to restart the introduction begins it again. If a scene is already open, it returns to the selector first. “Skip step” skips one exercise; ending the introduction stops the guide and pauses the scene. Neither operation deletes your game or the underlying scenario.
Why some actions are locked during the introduction
Each task enables only the actions needed for that exercise.
Other buttons, mouse actions and shortcuts are deliberately restricted during an exercise. For example, the height exercise asks for vertical movement, not a time jump or perspective change. Scroll regions may also be temporarily locked. Read the highlighted task and use the indicated control first.
Completed tasks advance automatically after a short success pause. Release the key or mouse button you were using so the next task does not accidentally inherit a held input. Short playback exercises also stop by themselves; you do not need to pause pre-emptively.
The vehicle-number exercise permits optional experimentation and has a Continue action. Other exercises measure the action performed or distance travelled. If you cannot complete a task right now, use Skip step rather than repeatedly trying unrelated controls.
Guided sequence and completion requirements
Six chapters lead from choosing a scene to two takes of the same subject.
| Chapter / task | Completion requirement |
|---|---|
| 1 · Choose a scene | Open a prepared scene with View. |
| 2 · Playback | Start with Space. The two-second preview stops automatically. |
| 3 · Free camera | Select Free. Travel at least 60 m using W/S and 60 m using A/D. |
| 3 · Looking around | Hold the configured look button and change view direction by at least 90° in total. |
| 3 · Height | Rise at least 10 m with E and descend at least 10 m with Q. |
| 3 · Forward and back | Use the mouse wheel to travel at least 30 m forward and 30 m back. |
| 3 · Camera speed | Set the camera-speed slider to between 10 and 20 m/s. |
| 4 · Subject and stop | Double-click the first vehicle row and select the highlighted stop. The example begins on a suitable moving section. |
| 4 · Bird’s-eye shot | Select Bird’s-eye and increase the camera distance by at least 20 m. |
| 4 · Overlays | Optionally try the number switches and continue; then turn all road routes and house colours off. |
| 4 · First take | Start with Space. The five-second preview stops automatically. |
| 5 · Second take | Select Free, enable Rotate with vehicle and start the four-second preview. |
| 6 · Prepare to record | Press H to hide the interface and H again to restore it. Finish the introduction with its final action. |
Built-in controls reference
Three help pages summarise the main inputs inside the game.
Open the controls overview from the scenario list, or use the Controls button at the upper left inside a prepared scene. Its pages cover the free camera, vehicles and perspectives, and playback and overlays. Next and Back change the page; Close or Esc dismisses help.
Opening help pauses playback and prevents camera interaction behind the panel. Close it before trying a described key. The overview reflects the configured mouse-button assignments for looking and panning.
Personal day replays do not display this extra Controls button. Their basic inputs still work. Use the wiki’s controls reference or open a prepared Creator scene for the guided exercises.
Unexpected controls or camera behaviour
Check window focus, menus, the tutorial and your selected vehicle first.
| Symptom | Check and solution |
|---|---|
| Space or camera inputs do nothing. | Activate the game window, close help/feedback/menus and check whether the current tutorial task permits that action. |
| Nothing moves after a time jump. | Seeking deliberately pauses. Press Space to continue. |
| The interface has disappeared. | H restores the whole Creator interface; G restores hidden controls. Esc pauses and first restores the hidden layer. |
| The camera no longer follows the vehicle. | Select the vehicle again. Manual movement or looking takes over the free camera and releases binding. |
| A vehicle perspective reports unavailable. | The vehicle must exist at this timestamp. Select another vehicle or time. |
| Only some vehicles appear in the timeline. | Scroll down through the vehicle tracks. At most six rows are shown at once. |
| H does not hide the route lines. | Road routes and house colours are world presentation. Disable them through their symbol columns before pressing H. |
| Esc does not immediately return to the scene list. | It first dismisses help, restores hidden controls or ends the guide. Then open the pause menu and choose the scenario list. |
| The scene is paused after switching windows. | Losing focus pauses the tool. Activate the game and deliberately resume with Space. |
When a scene or replay fails to load
Exact wording helps distinguish missing scene content from an incomplete recording.
“This Creator Day is unavailable.” or a disabled Unavailable card concerns a bundled scene. Check the installed Creator branch and complete any update. Personal replays instead check their original build and required resources; see the replay compatibility section for those failures.
Use Back to leave a loading-error dialog. Prepared scenarios return to the scenario list. If the problem affects only one scene, record its exact name. If it affects every scene, the installed version and installation state are particularly useful details.
Repeatedly clicking Open cannot complete an interrupted personal recording. Retain the file for possible investigation if you intend to share it, and use a newly completed short day or a prepared scene for your current production.
Feedback and a useful problem report
The Creator feedback button is available while the interface is visible and no other feedback dialog is open.
Open Feedback at the point where the issue can be seen. Playback pauses and camera movement stops so you can describe the situation. The Creator feedback button is hidden while loading or while the interface or controls are hidden. Restore them with H, G or Esc if needed.
Describe both the expected and actual behaviour. A short sequence of precise actions is more useful than “camera broken”. Review your report and offered attachments before submitting. For access questions or a game that will not launch, use the website contact page.
- Game version and selected branch; when relevant, when you last updated.
- The exact prepared-scene name or the fact that this is a personal day replay.
- Vehicle number, camera perspective and replay timestamp.
- Playback speed, active binding and visible overlays.
- The exact inputs before the issue, including tutorial, help or a window switch.
- The full error message and whether repeating the actions reproduces the problem.
- For saving problems: whether the day completed normally and whether the clapperboard still said “Saving replay …”.
Game version: October 29, 2026. Content and balance may change during development.