Orders, packages and deadlines
Order type, package size and special requirement are different characteristics, where you can find out which vehicle can take over an order, when money is received and what happens to open deliveries.
In this article
Reading a job correctly
A stop is a destination building, and its load, service time and deadline determine whether it fits into a tour.
| Characteristic | Importance to your planning |
|---|---|
| Standard or Express | Express already has its own deadline on the date of creation. A new standard order initially has no delivery deadline. |
| Small or large | Small consumes 1 parcel space; large consumes 2.A large order still remains a single stop. |
| Cooling or Fragile Safety | The assigned vehicle needs the appropriate equipment; free loading capacity alone is not enough. |
| Deadline / expected arrival | Compare the arrival time with the indicated time.The service times of all previous stops postpone later arrivals. |
| Payment and penalty | The payout is gross sales. Driving, ownership costs, delay and incident response affect the profit. |
Capacity counts charge
For example, a vehicle with 10 parcel spaces can carry six small and two large orders: 6 × 1 + 2 × 2 = 10.
The entire load of the planned tour must fit into the vehicle.
All regular order variants
Size and special requirements complement the basic type. A large express order is therefore possible, provided that a suitable vehicle has enough space.
| Variant | Package spaces | Time/equipment | Remuneration before further effects |
|---|---|---|---|
| Small standard order | 1 | On the date of creation without notice | 10 CR + 12,8526945 CR per km depot destination |
| Large standard order | 2 | On the day of creation without deadline; no motorcycle | Basic + 25 CR |
| Small express order | 1 | Individual express period | Basic + 15 CR |
| Large express order | 2 | Individual express period; no motorcycle | Basic + 25 CR + 15 CR |
| Cooling order | Depending on size 1 or 2 | Refrigerating unit or universal transport module | Contract value × 1,20 |
| Fragile order | Depending on size 1 or 2 | Fragile fuse or universal transport module | Contract value × 1,20 |
| Transferred standard order | Unchanged | The following day red and due until 17:00 | Original value; the carry-over penalty from the previous day remains |
The special surcharges are calculated on the basis of the fixed wholesale and express surcharges, then rounded off on whole credits. The regular demand currently awards either cooling or fragile demand to a new order.
Additional express orders can be offered as an incident during execution. Your displayed contractual conditions are part of the specific offer.
Clock and service time
The base shift starts at 08:00 and ends at 18:00. The deadline of an order is assessed based on the actual arrival.
| Rules | Current basic value |
|---|---|
| New standard order | No own deadline on the date of creation |
| Once transferred standard order | Due the following day at 17:00 |
| New express order | 08:00 + calculated direct journey time to destination + 25-75 minutes margin; no later than 18:00 |
| Small order: Service | 8–16 minutes of play |
| Large order: Service | 16-32 minutes of play |
| Slight delay | More than 0 up to and including 45 minutes after the deadline |
| Severe delay | More than 45 minutes after the deadline |
Express deadlines arise from a direct depot trip, and your actual tour may take longer due to detours, a slower vehicle and service at previous stops, so an express order at the end of a long tour is risky.
Normal service time starts after the delivery evaluation and delays the next stops. A recipient decision at the door can already delay the current delivery. Tempo upgrades shorten the travel time; only suitable service effects shorten the work at the stop.
What Happens at the End of the Day
Not planning an order saves his journey, but has its own financial consequences.
| Result | Payments | Penalty / further course |
|---|---|---|
| Delivered on time or standard without notice | 100 % of the contract value | No normal delivery penalty |
| Delayed up to 45 minutes | Full gross value | Deduction, leaving approximately 59.5% net; rounding to full CR |
| More than 45 minutes late delivered | 0 CR | 54 % of the contract value as a penalty |
| Express open at end of day | 0 CR | 67,5 % penalty; expires, no carry-over |
| New standard order open at the end of the day | 0 CR on this day | 67,5 % penalty; one-off carry-over, due on the following day until 17:00 |
| Transferred standard order open again | 0 CR | Another 67.5% penalty; finally failed |
The transferred order will be unassigned the next morning, you will have to reassign it to a vehicle, its size and special requirement will be preserved.
A delivery on the following day will not refund the carry-over penalty already paid; an order may also trigger an additional delay penalty on the following day; therefore, plan red stops due before new orders.
When Cooling and Fragile Orders Are Created
Special demand follows your fleet equipment.
- Regular refrigeration and fragility orders can be created from day 4.
- For refrigeration orders, at least one fleet vehicle must have refrigeration; for Fragile orders, at least one Fragile fuse.
- The basic chance for each suitable test is 15 %, and in the vicinity of already generated special stops it can increase by up to 25 %, i.e. up to 18.75 %.
- The two tests are consecutive: If cooling has been awarded, the same new regular order does not receive an additional Fragile request.
- Only the actually fitted vehicle may take over the special stop; the equipment of another fleet vehicle is not sufficient for this.
Why can not assign an order despite free seats?
Check size, cooling requirements and fragility requirements. A motorcycle does not accept large orders; a vehicle without suitable special equipment does not accept the corresponding special order.
Do I have to plan all orders to start?
No. At least one valid vehicle tour with an order is required. Open orders are handled at the end of the day according to the rules for transfer, expiration or failure.
Can the same building get another order tomorrow?
Yes, as soon as there is no longer an active order. A fixed two-day target building lock does not currently apply.
Why does the settlement show turnover and penalty in case of slight delay?
The full value is recorded as gross sales, the loss as its own penalty line, and without any other effects, the net value corresponds to approximately 59.5% of the contract value.
Can I lose money several times by not delivering?
Yes, the first carry-over of a standard order already costs a penalty; leaving it open again on the following day leads to a second penalty and final failure.
Game version: October 6, 2026. Content and balance may change during development.